How do I delete my account or download my data?
Open Dashboard, Settings and use Download my data or Delete account. Deleting asks you to type DELETE (and your password), permanently erases your data including your audio files, and cancels any active subscription.
How do I download my data?
Use Download my data under Your data in Settings. The export covers what Audexum holds about you: account, generation history, dictation transcripts, assistant conversations, audiobooks, dubbing jobs, share clips, cloned-voice consent records, credit ledger and referrals.
What does deleting my account remove?
- Your email, API keys, history, batch jobs, presets and usage data.
- Every audio file you made: saved generations, shared clips and audiobooks. Share links you gave out stop working.
- Any active Stripe subscription is cancelled. Invoices are kept where Bulgarian tax law requires.
This cannot be undone, so download your data first. Unspent credit pack credits are refundable on request at the price paid if you ask before closing. See Can I get a refund?
Can I ask for deletion another way?
Yes. Email [email protected]. Your rights to access, correct and erase data are described in the Privacy Policy.
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