Where do I find my invoices, and is VAT included?
Receipts and invoices are in the billing portal, which you open from Dashboard, Billing with Invoices & payment method. Audexum does not currently add VAT: the price shown at checkout is the total amount charged.
Where are my invoices and receipts?
Payments are processed by Stripe, and Stripe issues the receipts. Open Invoices & payment method in your billing dashboard to see and download them.
How do I update my card?
Use the same Invoices & payment method button. If a plan change fails because there is no card on file, add one there first and try again.
Is VAT added to the price?
No. Audexum is not currently VAT-registered, so no VAT is charged, collected or shown. If that changes, prices shown to consumers will stay inclusive of any VAT, and the change is announced before it affects what you pay.
Subscriptions renew automatically at the price published for your plan at the time, and Audexum emails you at least 14 days before a renewal at a changed price. Details are in the Refund, Cancellation and Withdrawal Policy.